Feedback

We at Sanam aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Always good

Carla, 02 Jan 2021

Put on a review earlier today due to our disappointment last night NYE, I managed to speak with the boss man and he couldn’t have been more apologetic seems things went drastically wrong last night most of which were our of their control, he delivered our order this evening and without a doubt the food was amazing he even sent some complimentary items, so I retract my previous comments he couldn’t have done more to put right what happened last night, well done Sanam

Karen Cresswell , 01 Jan 2021

Ordered through just eat on NYE expected a longer wait time ordered at 7.10 delivery time was advised at 8.20 at 9.10 I tried to call but not accepting calls so went through just eat my order was then updated to 9.25 at 9.30 order stays was changed to Delivered??? Waited until 10 ended up having beans on toast as I assumed the order would not be coming, tried over 30 times to get through on phone but no one answered, the order turned up at 11.20 4 hours after ordering, we had gone to bed so had to refuse the order, this was disgusting service and spoilt our evening. I have raised a disputed with PayPal but not holding my breath the order was just under £35

Karen Cresswell , 01 Jan 2021

Ordered my food at 19:22. Website stated 45 minutes for delivery. Over 3 hours later at 22:30 food finally turned up! 2 hours and 15 minutes too late! I felt so sorry for delivery guy you could tell from his knock he didn't want to knock on our door. Not his fault at all and its like he expected to have it refused... I imagine he had had this alot tonight. I made 16 phone calls to the restaurant every single one was ignored. Absolutely disgusting service from Sanam. I have ordered from here for years and I will now never order from them again. Again I would like to point out that I had no issues with the driver it was not his fault at all. And had sanam juat answered any of the 16 calls I attempted to get through to them and just advised of long delays I would have accepted the food and would probably still order from them. But when they cant even answer a phone call that is poor service and they have lost a good customer for life. I imagine when they finally do answer their phones they will probably refuse to refund me too!

Ellie Byrne , 31 Dec 2020

We ordered NYE, knowing it would be busy we placed our order through Uber eats around 4pm for a 7.45pm slot. It didn’t arrive after trying to get through on the phone I eventually was told it was coming 8.50pm - it’s 9.20pm and still isn’t here.

Jemma Wilson , 31 Dec 2020

Just ordered food after waiting for an hour and the garlic cheese nan we ordered was burnt black I have pics to show and it was a normal naan burnt to the crisp the curry was tasteless and cold and the salad was moldy very disappointed asked for money bk got the phone put down

Josh Adams , 27 Nov 2020

Always the very best. Great food every time and pleasant staff.

Andrew, 13 Nov 2020

Always our favourite Indian takeaway. Would never use anyone else.

Alex, 07 Nov 2020

Hi. I ordered on Uber Eats on Saturday evening and the delivery took an age. The owner delivered the order and was extremely apologetic due to the length of time and asked me to contact the restaurant regarding a free meal next time. I just wanted to ensure this was agreed so when we order in future and will order directly?

Curtis, 05 Oct 2020

Please remove me from your email list. I don’t order from you anymore due to your unprofessional and sexist behaviour - this is my second request

S, 27 Sep 2020

Please remove me from your mailing list - I have to unsubscribe via the email I have been sent but the link does not work. Please confirm this has been actioned in line with my data protection rights

Sk, 16 Sep 2020

Great service, fantastic food! Helpful friendly staff.

Lyn, 04 Jul 2020

Love Sanam. The Onion Bhaji Chaat is unbelievable. Really excellent for meat eaters and vegetarians alike and very friendly and reliable too.

Miriam Keye, 03 Jul 2020

Great service. Nice people. F£^$ing love this food!

Lukas, 21 Jun 2020

I've been using Sanam for years. Quality food at a great price. Decent size portions too!

Varinder, 18 Jun 2020

A regular due to a great variety of quality food, competitive price and fast delivery.

Peter, 12 Jun 2020

excellent every time. best Indian in Nottingham

Colin, 30 May 2020

Amazing

Tracy, 01 May 2020

Always delicious, tasty food.

Sarah, 21 Mar 2020

Been using sanam, and probably the same order for 5 years, now my children do. With all the Indian restaurants and take aways in Nottingham, this is all I need to say. Thank you.

Mark Lambert, 13 Mar 2020

Thank you! Well cooked, a taste sensation.

Peter, 14 Feb 2020

Very tasty food

Damien, 01 Feb 2020

Ordered from these guys for at least 15 years now. Cant beat them. Delicious every time and even my nan loves them (she doesnt really like curry).

Adam, 19 Jan 2020

foodHub

I have tried them all Balti to Bhuna, Madras to Vindaloo.. then I found the Chicken tikka Handi i thought I had died and gone to Heaven, simply the best curry of my life, AMAZING. THANK YOU SANAM, I wish I had discovered you years ago.

Frank Millett, 01 Jan 2020

foodHub

Very tasty cannot fault Sanam been ordering from here for years

Greg , 30 Nov 2019

excellent as always

David, 15 Nov 2019