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We at Sanam aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.
Value for Money
Put on a review earlier today due
to our disappointment last night
NYE, I managed to speak with the
boss man and he couldn’t have
been more apologetic seems things
went drastically wrong last night
most of which were our of their
control, he delivered our order
this evening and without a doubt
the food was amazing he even sent
some complimentary items, so I
retract my previous comments he
couldn’t have done more to put
right what happened last night,
well done Sanam
Ordered through just eat on NYE
expected a longer wait time
ordered at 7.10 delivery time was
advised at 8.20 at 9.10 I tried
to call but not accepting calls
so went through just eat my order
was then updated to 9.25 at 9.30
order stays was changed to
Delivered??? Waited until 10
ended up having beans on toast as
I assumed the order would not be
coming, tried over 30 times to
get through on phone but no one
answered, the order turned up at
11.20 4 hours after ordering, we
had gone to bed so had to refuse
the order, this was disgusting
service and spoilt our evening.
I have raised a disputed with
PayPal but not holding my breath
the order was just under £35
Ordered my food at 19:22. Website
stated 45 minutes for delivery.
Over 3 hours later at 22:30 food
finally turned up! 2 hours and 15
minutes too late! I felt so sorry
for delivery guy you could tell
from his knock he didn't want to
knock on our door. Not his fault
at all and its like he expected
to have it refused... I imagine
he had had this alot tonight.
I made 16 phone calls to the
restaurant every single one was
ignored. Absolutely disgusting
service from Sanam. I have
ordered from here for years and I
will now never order from them
again. Again I would like to
point out that I had no issues
with the driver it was not his
fault at all. And had sanam juat
answered any of the 16 calls I
attempted to get through to them
and just advised of long delays I
would have accepted the food and
would probably still order from
them. But when they cant even
answer a phone call that is poor
service and they have lost a good
customer for life.
I imagine when they finally do
answer their phones they will
probably refuse to refund me too!
We ordered NYE, knowing it would
be busy we placed our order
through Uber eats around 4pm for
a 7.45pm slot. It didn’t arrive
after trying to get through on
the phone I eventually was told
it was coming 8.50pm - it’s
9.20pm and still isn’t here.
Just ordered food after waiting
for an hour and the garlic cheese
nan we ordered was burnt black I
have pics to show and it was a
normal naan burnt to the crisp
the curry was tasteless and cold
and the salad was moldy very
disappointed asked for money bk
got the phone put down
Always the very best. Great food
every time and pleasant staff.
Always our favourite Indian
takeaway. Would never use anyone
Hi. I ordered on Uber Eats on
Saturday evening and the delivery
took an age. The owner delivered
the order and was extremely
apologetic due to the length of
time and asked me to contact the
restaurant regarding a free meal
next time. I just wanted to
ensure this was agreed so when we
order in future and will order
Please remove me from your email
list. I don’t order from you
anymore due to your
unprofessional and sexist
behaviour - this is my second
Please remove me from your
mailing list - I have to
unsubscribe via the email I have
been sent but the link does not
work. Please confirm this has
been actioned in line with my
data protection rights
Great service, fantastic food!
Helpful friendly staff.
Love Sanam. The Onion Bhaji Chaat
is unbelievable. Really excellent
for meat eaters and vegetarians
alike and very friendly and
Great service. Nice people.
F£^$ing love this food!
I've been using Sanam for years.
Quality food at a great price.
Decent size portions too!
A regular due to a great variety
of quality food, competitive
price and fast delivery.
excellent every time. best Indian
Always delicious, tasty food.
Been using sanam, and probably
the same order for 5 years, now
my children do. With all the
Indian restaurants and take aways
in Nottingham, this is all I need
to say. Thank you.
Thank you! Well cooked, a taste
Very tasty food
Ordered from these guys for at
least 15 years now. Cant beat
them. Delicious every time and
even my nan loves them (she
doesnt really like curry).
I have tried them all Balti to
Bhuna, Madras to Vindaloo.. then
I found the Chicken tikka Handi i
thought I had died and gone to
Heaven, simply the best curry of
my life, AMAZING.
THANK YOU SANAM, I wish I had
discovered you years ago.
Very tasty cannot fault Sanam
been ordering from here for years